|
Customer Satisfaction Survey Results
|
|||||||||||||||
|
|
||||||||||||||
|
TYPE_OF_BUILDING_INSPECTED:
|
Condo
|
|
GRADE:
|
Excellent
|
|
CLIENTS_NAME:
|
Wanda H
|
|
LIKES_OR_DISLIKES:
|
Dan made sure I understood what he was telling me. He knew what he was talking about and I was very impressed with his knowledge. I would recommend him to everyone I know that needs their house inspected.
Thank you
|
|
COST_VS_VALUE:
|
Excellent
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTORS_COMMUNICATION_SKILLS:
|
Excellent
|
|
TYPE_OF_BUILDING_INSPECTED:
|
Single Family House
|
|
GRADE:
|
Excellent
|
|
CLIENTS_NAME:
|
Gail B. J
|
|
LIKES_OR_DISLIKES:
|
Reliability. The explanations provided-- easy for a lay person --like myself-- to understand. Obvious expertise, wealth of knowledge and experience. I would certainly recommend to others. Best value throughout this entire purchase experience for me.
|
|
COST_VS_VALUE:
|
Excellent
|
|
CUSTOMER_SERVICE:
|
Above Average
|
|
INSPECTORS_COMMUNICATION_SKILLS:
|
Excellent
|
|
TYPE_OF_BUILDING_INSPECTED:
|
Single Family House
|
|
GRADE:
|
Excellent
|
|
CLIENTS_NAME:
|
Amy C and Dave S
|
|
LIKES_OR_DISLIKES:
|
No dislikes at all. Dan was excellent! We could not have asked for a better inspector. He was very thorough and we learned a great deal about the house. We cannot thank him enough.
|
|
COST_VS_VALUE:
|
Excellent
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTORS_COMMUNICATION_SKILLS:
|
Excellent
|
|
TYPE_OF_BUILDING_INSPECTED:
|
Condo
|
|
GRADE:
|
Excellent
|
|
CLIENTS_NAME:
|
Clare R
|
|
LIKES_OR_DISLIKES:
|
It was a referral by my sister so I already had a good comfort level. Dan was very personable and demonstrated confidence and expertise in the service he provided. He built a trust that I appreciated since this is my first home purchase. His willingness to answer/clarify questions in the future really added value to this experience. I will recommend Dan to others. Thanks for doing my new home inspection!
|
|
COST_VS_VALUE:
|
Excellent
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTORS_COMMUNICATION_SKILLS:
|
Excellent
|
|
WHAT_TYPE_OF_BUILDING_DID_WE_INSPECT:
|
Single Family Home
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTOR_CONFIDENCE:
|
Excellent
|
|
COMMUNICATION_SKILLS:
|
Excellent
|
|
VALUE_VS_COST:
|
Above Average
|
|
OTHER_COMMENTS:
|
I like the prompt response and the option to use the internet for both communication and correspondence.
|
|
WHAT_TYPE_OF_BUILDING_DID_WE_INSPECT:
|
Single Family Home
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTOR_CONFIDENCE:
|
Excellent
|
|
COMMUNICATION_SKILLS:
|
Excellent
|
|
VALUE_VS_COST:
|
Excellent
|
|
OTHER_COMMENTS:
|
Dan did a terrific job. I couldn't be more impressed with the work he did on the inspection. Dan took his time and really explained his findings. Well worth the cost of the inspection!
|
|
WHAT_TYPE_OF_BUILDING_DID_WE_INSPECT:
|
Single Family Home
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTOR_CONFIDENCE:
|
Excellent
|
|
COMMUNICATION_SKILLS:
|
Excellent
|
|
VALUE_VS_COST:
|
Excellent
|
|
OTHER_COMMENTS:
|
Dan was AWESOME
|
|
WHAT_TYPE_OF_BUILDING_DID_WE_INSPECT:
|
Single Family Home
|
|
CUSTOMER_SERVICE:
|
Excellent
|
|
INSPECTOR_CONFIDENCE:
|
Excellent
|
|
COMMUNICATION_SKILLS:
|
Excellent
|
|
VALUE_VS_COST:
|
Excellent
|
|
OTHER_COMMENTS:
|
Dan explained things in plain English and was very thorough. We have decided to not purchase the house he inspected and we know we'll be calling again soon.
|
|
Result From Form: *Client Report Feedback Survey* |
|||||||||||||||||
|
|
||||||||||||||||
|
|
||||||||||||||||
|
Result From Form: *Client Report Feedback Survey* |
|||||||||||||||||
|
|
||||||||||||||||
|
Result From Form: *Client Report Feedback Survey* |
|||||||||||||||||
|
|
||||||||||||||||
|
Result From Form: *Client Report Feedback Survey* |
|||||||||||||||||
|
|
||||||||||||||||
|
Result From Form: *Client Report Feedback Survey* |
|||||||||||||||||
|
|
||||||||||||||||
|
Result From Form: *Client Report Feedback Survey* |
|||||||||||||||
| |||||||||||||||